Sunday, March 30, 2008

Missed Opportunities?

This week's readings on brandfests and brandscapes threw into stark contrast for me the utter lack of these experiences I've found myself in. To be frank, the NTC sounds like a excellent tourist attraction and I will almost certainly go there if I find myself in Chicago. The closest I've come to experiencing anything like a brandfest or brandscape actually came to me: a Taylor Guitar traveling road show at my local music store, about five miles away from my house. Like McAlexander and Shouten describe, this was an event that brought together people with a common interest (playing guitar), yet instead of following their guidelines of setting rules like 'you need to own a Taylor guitar to come', they opened the exclusivity to simply people who play guitar. I believe this to be more effective when you're trying to get people to become interested in a company than limiting to people already interested in a company, and it certainly didn't create "dissonance" that I happen to play a Yamaha.

In addition to all sorts of Taylor-brand prizes and discounts, the 'show' was an intricate demonstration of how Taylor guitars are made and tested (presented by the factory workers) and what sets them apart from the competition. As a selling pitch, it worked extremely well, and the opportunity to play $8000 guitars for even a few minutes sure as heck made me want to 'convert' to Taylor guitar playing, and if I had $8000 to spare, I probably would have bought one of those guitars right on the spot (especially since they usually go for $10,500, wow, I'd be saving $2,500!). Even the 'risk factor' was present, as the showmen gave a few mini guitar lessons to those of us playing, hoping to help us improve our technique in mere minutes, and later jamming with everyone. Like McAlexander and Shouten describe, this gave a personal quality to a large company and gave me fond memories that I now associate with whenever I'm in a guitar store or see someone playing a Taylor.

What's the main reason I went in the first place? It was convenient and fit into my schedule. Like UEC's, I wonder if the future of branding might be less 'destination' and more locale oriented, as if the 'show' was more than five miles away, I probably wouldn't have gone. However, like Disneyland, NTC seems to be such a destination that it's pull will probably remain strong for many years to come, but with 'convenience' taking more and more of a hold on everyone, I wonder how long NTC can truly survive...fifty more years?...twenty?......four?

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